Legal & Consumer Information
This page sets out Cormaventa's terms, returns, warranty and Australian Consumer Law information for customers purchasing boxing equipment across Australia.
- Business: Cormaventa
- ABN: 59 123 456 789
- Address: 50 Queen Street, Brisbane QLD 4000
Australian Consumer Law (ACL) — Your Rights
Cormaventa acknowledges that consumers in Australia have rights under the Australian Consumer Law (ACL). These guarantees apply regardless of any manufacturer warranty and include rights to a repair, replacement or refund where a product is faulty, not fit for purpose or does not match the description.
If you believe a product is faulty or does not meet a reasonable consumer guarantee, contact us immediately via Contacts or Cormaventa@outlook.com. We will assess the issue and provide remedies in accordance with ACL.
Returns & Refunds
Change-of-mind returns are at our discretion. Under ACL, you are entitled to a remedy when a product has a major failure or is not as described. For change-of-mind, the product must be returned unused, in original condition and packaging within 14 days. Return postage for change-of-mind is the customer's responsibility unless otherwise agreed.
- Contact support via Contacts or email with order details.
- Provide photos and proof of purchase.
- Follow our return authorisation instructions—do not send items before receiving authorisation.
Refunds are processed within 14 days of receipt and inspection of the returned goods. We may offer repair or replacement where appropriate.
Warranty & Repairs
Products may include manufacturer warranties. Manufacturer warranty terms vary by product—check the product listing for warranty length and conditions.
Warranty claims that fall under ACL are handled promptly. For warranty claims, you will need:
- Order number or proof of purchase
- Photos of the defect
- Description of how and when the defect appeared
We will liaise with manufacturers for repair or replacement, and provide updates on progress. Some repairs may require an inspection by the manufacturer which can extend timelines.
Shipping & Delivery
We ship across Australia. Delivery times are estimates and may vary by carrier, location and season.
| Region | Estimated Delivery | Typical Cost |
|---|---|---|
| Metro QLD/NSW/VIC | 2–5 business days | $9.95 – $14.95 |
| Regional Australia | 4–8 business days | $14.95 – $24.95 |
| Remote/Outback | 7–14 business days | Calculated at checkout |
International shipping rates and timelines are provided at checkout where available. Orders are dispatched from Brisbane. We are not responsible for carrier delays beyond our control.
FAQ & Dispute Resolution
Legal Notices & Limitation of Liability
Cormaventa takes care to provide accurate product information. To the extent permitted by law, our liability is limited to remedies available under ACL. We exclude liability for indirect or consequential loss where permitted. Nothing on this page limits your statutory rights under ACL.
Prices, descriptions and availability are subject to change. Product images may vary slightly from the delivered item due to manufacturing or screen differences.
Contact for Legal & Consumer Queries
Email:Cormaventa@outlook.com
Phone:+61478392015
Address: 50 Queen Street, Brisbane QLD 4000
For returns, warranty claims or dispute escalation, please contact us first so we can attempt to resolve the matter promptly.